Updated
Updated · Patch · Jun 8
Minnesota AG Warns Radio Link Customers After Chapter 7 Bankruptcy Shuts Service
Updated
Updated · Patch · Jun 8

Minnesota AG Warns Radio Link Customers After Chapter 7 Bankruptcy Shuts Service

1 articles · Updated · Patch · Jun 8

Summary

  • Minnesota Attorney General Keith Ellison told Radio Link Internet customers to preserve receipts, invoices and correspondence after the provider abruptly ceased operations and filed Chapter 7 bankruptcy on June 1.
  • Customers also were urged to contact banks or card issuers about chargebacks for prepaid service, after some reported paying for internet access in advance — in some cases up to one year.
  • Ellison’s office said Radio Link shut down without advance warning, with its website, customer service phone line and company email addresses going offline immediately.
  • The attorney general is investigating why consumers were not warned before the closure or bankruptcy and said it will monitor case 26-31830 for future consumer claim deadlines.

Insights

An ISP took yearly payments then vanished. Can a state fund truly make hundreds of wronged customers whole?
A single contract dispute cut internet for 400 homes. How can communities be protected from such fragile infrastructure?