78% of Americans Call Digital Tipping Ridiculous as 74% See Suggested Gratuities Rise
Updated
Updated · Fox News · Jun 6
78% of Americans Call Digital Tipping Ridiculous as 74% See Suggested Gratuities Rise
1 articles · Updated · Fox News · Jun 6
Summary
78% of consumers said tipping practices have become “ridiculous” in a Popmenu survey of 1,000 U.S. adults, underscoring growing backlash against digital payment screens.
74% said restaurants have raised preset gratuity suggestions, and 59% said those prompts make them feel compelled to tip even when gratuities were once optional or uncommon.
36% said they usually bypass preset options and enter a custom tip, while 42% said they are becoming more comfortable skipping tips in some situations.
Restaurant owners said diners still broadly accept traditional tipping for table service—around 20%—but warned that aggressive prompts for counter purchases or coffee orders can feel manipulative and hurt repeat business.