Updated
Updated · KXLY Spokane · Jun 4
Comcast Restores Internet, TV for 2,000-Plus Spokane Customers After Network Damage
Updated
Updated · KXLY Spokane · Jun 4

Comcast Restores Internet, TV for 2,000-Plus Spokane Customers After Network Damage

2 articles · Updated · KXLY Spokane · Jun 4

Summary

  • Noon restoration brought internet and TV service back to more than 2,000 Comcast Xfinity customers in south Spokane and Spokane Valley after an outage that began around 11 a.m.
  • Network damage caused the disruption, according to Xfinity, which had earlier projected service would return by 1 p.m.
  • The outage hit both internet and television service across the affected Spokane-area neighborhoods, making it a broad service interruption rather than a single-product failure.

Insights

Is this outage another example of Comcast's infamous history of customer service failures?
With billions invested in upgrades, why does Xfinity's network in Spokane remain so fragile?