Charter Confirms Cyber Incident After ShinyHunters Claims Theft of Millions of Customer Records
Updated
Updated · Fox News · Jun 4
Charter Confirms Cyber Incident After ShinyHunters Claims Theft of Millions of Customer Records
3 articles · Updated · Fox News · Jun 4
Summary
Charter said a cybersecurity incident hit sales tools for current, past and prospective business customers after ShinyHunters posted the company on its leak site.
April 1 was the claimed breach date, with ShinyHunters saying a voice-phishing call helped it access an employee Microsoft Entra account and then Charter's Salesforce system.
Charter said no CPNI or sensitive personal information was released, but the hackers claimed they took names, emails, home addresses, phone numbers, plan details and support-ticket data.
More than 32 million customers across 40-plus states use Charter services, and the conflicting accounts raise the risk of follow-on scams posing as Spectrum billing or technical support.