Updated
Updated · BBC.com · Jun 3
Lloyds Banking Group Apps Suffer Outage for 26 Million Customers
Updated
Updated · BBC.com · Jun 3

Lloyds Banking Group Apps Suffer Outage for 26 Million Customers

3 articles · Updated · BBC.com · Jun 3

Summary

  • Thousands of users of Lloyds, Halifax and Bank of Scotland apps reported being unable to access online banking, with complaints on Downdetector starting around 1115 BST.
  • Lloyds Banking Group — the UK's largest retail and commercial banking provider — has 26 million customers and had not yet commented on the disruption.
  • The outage hits just months after a March IT glitch exposed almost 500,000 customers to other people's transactions or shared their own data, adding to scrutiny of the bank's digital systems.

Insights

Are constant bank outages proving UK's new digital safety rules are failing?
With banks reliant on shared tech, is the next IT glitch a financial crisis in waiting?
After a massive data breach, can customers ever truly trust their bank's digital app again?