Updated
Updated · Business Insider · Jun 1
Microsoft Survey Shows Thriving Score Rises to 79 as Manager Coaching Rating Drops 5 Points
Updated
Updated · Business Insider · Jun 1

Microsoft Survey Shows Thriving Score Rises to 79 as Manager Coaching Rating Drops 5 Points

4 articles · Updated · Business Insider · Jun 1
  • Microsoft’s latest internal surveys showed its “Thriving” score—employees feeling energized and empowered in meaningful work—rose 3 points to 79, according to a memo from Chief People Officer Amy Coleman.
  • 71% of employees responded, submitting nearly 265,000 comments that highlighted gains in empowerment, teamwork, culture and customer focus, while also flagging uncertainty, pressure and execution challenges during a period of change.
  • Manager sentiment was more mixed: confidence in managers held at 85%, but favorable scores fell to 76 for coaching through day-to-day challenges, 79 for clear feedback and 82 for motivation.
  • The weakest broader workplace ratings were 79 for opportunities to broaden experience, 80 for having what employees need to be productive and 81 for seeing a clear link between their work and organizational goals.
  • The results come as Microsoft has increased performance pressure, reshaped HR policies on pay and promotions, and offered some employees buyouts, with leadership promising more transparency and communication.
Why are Microsoft's empowered employees so unhappy with their managers?
Microsoft is overhauling HR, but can a structural change fix its manager-employee disconnect?