13 new A.I.-related job categories at Box are set to push its workforce above 3,000 by early next year, from 2,900 at the start of 2026.
Four years of A.I.-driven changes led the cloud software company to embed the technology in products, sell automation tools for tasks like contract review, and reassign staff to help colleagues use A.I.
One new post — senior director of A.I., data and integration — reflects Box’s effort to connect internal systems and data so employees can use A.I. more effectively; other titles include A.I. architect and A.I. platform leader.
The hiring push contrasts with layoffs elsewhere in tech, where companies including Meta and Coinbase have cut workers while presenting A.I. as a productivity tool.
As rivals use AI to cut jobs, is Box’s hiring spree a visionary growth strategy or a costly gamble?
Box's CEO envisions AI agents outnumbering humans. What does this future workplace actually mean for human employees?