Updated
Updated · Fox News · May 25
LaGuardia Terminal B Deploys 1 AI Hologram for Real-Time Directions
Updated
Updated · Fox News · May 25

LaGuardia Terminal B Deploys 1 AI Hologram for Real-Time Directions

4 articles · Updated · Fox News · May 25
  • Terminal B at New York’s LaGuardia has installed Bridget, a life-sized AI hologram near the Food Hall that answers traveler questions on gates, baggage claim, shops and lounges.
  • Bridget uses Proto hardware and Holomedia’s AI Concierge Wayfinder platform to provide conversational help, live terminal maps and step-by-step directions, including QR codes travelers can carry with them.
  • English and Spanish are available now, with more languages planned; the kiosk also includes subtitles, high-contrast displays and a wheelchair-accessible interface.
  • LaGuardia Gateway Partners says the system is meant to support—not replace—guest-experience staff during busy periods, and more units are planned across both concourses.
  • Miami International rolled out 4 AI holograms about three weeks earlier, underscoring a broader airport push to use AI wayfinding tools while travelers still weigh accuracy, trust and privacy.
Are AI airport guides a helpful innovation or just a costly way to eliminate human jobs?
As airport AI assists you, what personal data is it quietly collecting during your conversation?