Costco Ends In-Store Coffee Grinders in 2025 as Customer Misuse Clogs Machines

1 articles · Updated · Mashed · May 24

Costco removed in-store coffee grinders in 2025, ending a perk that let shoppers grind whole beans on-site without buying a machine for home use.
Customer misuse drove the decision: reports said some shoppers double-ground coffee to make it finer, clogging the grinders and forcing staff to spend more time cleaning and repairing them.
The company is unlikely to restore the free service soon because the maintenance burden hurt store operations and the bottom line.
The grinder removal joins other trimmed Costco perks, including a 90-day electronics return limit since 2007, photo-center closures in 2021 and 2023, and Disneyland travel bookings ending in 2025.

Is Costco's future just about low prices, or will new, innovative member perks emerge?

Costco's profits are soaring as it cuts benefits. What does this reveal about what members truly value?