Updated
Updated · Bloomberg · May 20
M&S Forecasts Profit Growth After 24% Cyberattack Hit
Updated
Updated · Bloomberg · May 20

M&S Forecasts Profit Growth After 24% Cyberattack Hit

2 articles · Updated · Bloomberg · May 20
  • Marks & Spencer said pretax profit will return to growth in the current financial year, rebounding after last year's cyberattack knocked the retailer off course.
  • A 24% drop in adjusted pretax profit in the 12 months ended March 2025 reflected the cost of the hack, interrupting momentum at the British fashion and food chain.
  • That decline came despite M&S saying the latest full-year pretax profit was still its highest level in more than 15 years.
  • The outlook signals M&S expects to move past the cyber disruption and restore the growth trajectory it had before the attack.
M&S predicts record profits after its crippling hack, but has it truly fixed the human vulnerability that caused the £300M crisis?
With the M&S hackers facing justice, has the retail industry actually learned its lesson or is it just waiting for the next big breach?