Regis Aged Care Deploys AI Assistant Across 72 Homes, Cutting 68-Page Reports to 3
Updated
Updated · Microsoft · May 18
Regis Aged Care Deploys AI Assistant Across 72 Homes, Cutting 68-Page Reports to 3
1 articles · Updated · Microsoft · May 18
About 150 Regis employees are using RegiCare Assist across 72 Australian aged care homes to summarize daily clinical notes, flag risks and sort issues for managers before morning handovers.
A 68-page 24-hour report can be reduced to a three-page summary within minutes, helping clinical care managers spend less time reading paperwork and more time on resident care.
Built with Microsoft Copilot Studio and Foundry, the tool uses retrieval-augmented generation tied to Regis clinical policies plus approved click-based prompts to improve accuracy and protect resident safety.
Regis says the assistant runs inside its secure environment with strict data controls, and staff were told it supports rather than replaces clinical judgment.
The system has been in use since September 2025; Regis plans tighter integration with its care-management software, while saying it is still too early to measure governance gains beyond positive staff feedback.
Is AI a genuine solution for aged care's burdens, or a high-tech patch on a broken system?
As AI summarizes patient notes, what critical human insights are being lost in the process?