Melbourne Psychiatrist Rejects Patients Who Refuse AI Scribes as 2 in 5 GPs Adopt Them
Updated
Updated · The Guardian · May 18
Melbourne Psychiatrist Rejects Patients Who Refuse AI Scribes as 2 in 5 GPs Adopt Them
1 articles · Updated · The Guardian · May 18
Dr Hemlata Ranga’s intake form tells new patients they must consent to AI transcription during sessions or seek referral to another psychiatrist.
The requirement comes as AI scribes spread quickly across Australian healthcare: the RACGP says uptake has doubled in 12 months, with two in five GPs now using them.
A referred patient said the policy effectively blocked access to a recommended psychiatrist, arguing switching providers can mean another doctor visit and a fresh wait list.
Melbourne Clinic said its psychiatrists are independent and should seek consent before using AI, while Heidi AI says data stays in-country, is not used to train models and still requires doctors to check transcripts.
Digital Rights Watch warned transcription errors, privacy breaches and patient self-censorship are bigger risks in stigmatized care such as mental health, and called for a legal right to refuse AI without losing treatment.
When AI misinterprets your medical history, who is held liable for the potential harm?
Is the price of reducing doctor paperwork the permanent loss of patient privacy in healthcare?
The Rapid Rise of AI Scribes in Australia: Key Metrics, Patient Consent, and Regulatory Gaps
Overview
Australian healthcare is rapidly adopting AI scribes, with general practice seeing a major shift as these tools become part of daily clinical workflows. This swift integration has brought patient consent and data transparency to the forefront, especially as policies now require explicit consent for AI scribe use in sensitive areas like psychiatric care. The widespread uptake, highlighted by high usage rates and popular platforms, is driving both technological advancement and the urgent need for updated regulations. As AI scribes become more common, balancing innovation with strong patient safeguards and clear communication is essential for building trust and ensuring ethical healthcare.