Updated
Updated · Financial Times · May 26
Bell Launches 2 Internet Backup Features, Promising Up to 9 Hours of Connectivity
Updated
Updated · Financial Times · May 26

Bell Launches 2 Internet Backup Features, Promising Up to 9 Hours of Connectivity

3 articles · Updated · Financial Times · May 26

Summary

  • Bell rolled out always-on Internet services built around Wireless Internet Backup and Power Backup, aimed at keeping home customers online during outages and service disruptions.
  • Wireless Internet Backup shifts traffic to Bell's mobile network through a compatible Bell mobility device hotspot, requiring no extra fee or equipment for eligible customers.
  • The feature is available now for new Pure Fibre Internet and current Giga Hub 2.0 customers with Bell mobility on one bill in Ontario and Quebec, with broader modem support planned.
  • Power Backup adds two UPS options that can keep a modem running for up to nine hours during local power failures, and is offered in Ontario, Quebec, Manitoba and Atlantic Canada.
  • Bell is positioning the combined offer as a reliability differentiator for its fibre network, which it says remains connected during local power outages even though home modems still need power.

Insights

Is Bell’s paid power backup an innovation, or a fee for a feature its older modems offered for free?
Bell’s solution uses its own cell network for backup. How resilient is this against a widespread infrastructure failure?
Can Bell's internet backup compete with integrated smart home ecosystems from tech giants like Amazon and Google?